Business systems support at SESAR Deployment Manager in Brussel

Tasks:

• Handling of the user access management within the STAR tool (E.g. the creation of new and the amendment of existing user accounts);

Support of STAR user inquiries and problems via ticket / e-mail / phone;
Handling of the user access management within the STAR tool (E.g. the creation of new and the amendment of existing user accounts);Analysis and tracking of identified errors;
Support in STAR system testing for error fixes and newly deployed Change Requests;
Development of proposals and participation in improving the quality of support (interfaces);
End user support for SDA AISBL colleagues in case of Hardware issues.